Support · ChargingSpots
ChargingSpots support
The common questions first. If yours is not here, write to support@caddora.ie and a person will reply.
| If you want to know | Answered in |
|---|---|
| What do Compatible, Incompatible and Not sure mean? | How a charger is marked |
| A charger I can use shows as Incompatible | Check your networks, plugs and payment |
| Is this charger free or in use right now? | What it can't tell you |
| When does it use my location? | Your location |
| Where do the chargers come from? One is missing or wrong | Charger data |
| Which app or card does a network need? | Networks and cards |
| Do I need an account? What does it cost? | Account and price |
| Will it run on my phone and in my car? | Requirements |
How a charger is marked
Plan a route, and every charger near it is marked:
- Compatible: you can pay there and your plug fits.
- Incompatible: you would need an account you don't have, or the plug doesn't fit.
- Not sure: the charger's details don't say.
Tap a charger to see why: how to pay, which plugs and how much power it has, how many cars can charge at once and what you need to start a charge.
A charger I can use shows as Incompatible
The marks follow your settings. Every charging network starts switched on: check that the networks you have an account with are still on, that the plugs your car takes are chosen, and whether you said you pay by contactless bank card. Tap the charger to see the reason it gives. If the reason is wrong, write to support@caddora.ie with the charger's name.
Is a charger free or in use right now?
ChargingSpots can't tell you. Ireland's networks do not publish that openly yet, so it says so rather than guessing.
Your location
The app asks for your location only when you start a route from "My location" and to show where you are on the map, never in the background. Your networks, plugs, favourites, check-ins and last route stay on your phone. To search for a place or plan a route it asks Apple Maps on iPhone, or OpenStreetMap services on Android, and nothing about you is sent to us. The privacy policy has the detail.
Charger data
Charger locations come from OpenStreetMap contributors: 1,321 locations from 107 networks and operators in the snapshot of 24 October 2026. Refreshing the list asks OpenStreetMap's servers for the current one. If a charger is missing or its details are wrong, tell us at support@caddora.ie.
Networks and cards
Each big network has its own app and account. See the networks and what each one needs to start a charge, which charging cards and apps work where and where charging is still free.
Account and price
ChargingSpots is free, with no in-app purchases, no account, no adverts and no tracking.
Requirements
iPhone with iOS 17 or later, on the App Store; Android 8 or later, coming soon to Google Play. It works with Apple CarPlay and Android Auto, where the compatible chargers on your route and your favourites are on the car's screen. Directions open in Google Maps or Waze, or Apple Maps on iPhone.
Still stuck?
Write to support@caddora.ie. ChargingSpots is made by Caddora, Naas, Co. Kildare, Ireland.