How do I connect my App Store Connect account?

Start connecting in AppStato. Its guide opens App Store Connect in a Safari sheet beside the app, so you can sign in and copy between the two. Copy your Issuer ID and your vendor number from App Store Connect into AppStato. Create an App Store Connect API key and download it (a .p8 file). Use a key with the Admin role the first time: Apple only starts generating analytics reports for your apps once an Admin key has asked for them. AppStato fetches your reports from Apple and keeps them on your iPhone or iPad. Every app is unlocked free for 7 days.

AppStato support

How to connect first, then the common questions. If yours is not here, write to support@caddora.ie and a person will reply.

How to connect your App Store Connect account

Start connecting in AppStato. Its guide opens App Store Connect in a Safari sheet beside the app, so you can sign in and copy between the two.
Copy your Issuer ID and your vendor number from App Store Connect into AppStato.
Create an App Store Connect API key and download it (a .p8 file). Use a key with the Admin role the first time: Apple only starts generating analytics reports for your apps once an Admin key has asked for them.
AppStato fetches your reports from Apple and keeps them on your iPhone or iPad. Every app is unlocked free for 7 days.

Your key stays in your device's Keychain and your reports on the device; the privacy policy has the detail. To look before connecting, open the demo: sample apps and fictional values, clearly labelled, with no account.

AppStato's numbers differ from App Store Connect's

Downloads, product page views and proceeds match. Impressions from Apple's analytics reports can read a little lower than App Store Connect's own dashboard. Analytics days are in UTC and sales days in Pacific Time, as Apple reports them, so a day's figures can start and end at different hours. And App Store Connect's dashboard only shows a day once Apple has finished revising it, so AppStato can show one more, early, day of downloads.

A day is missing, or the latest days keep changing

AppStato shows what Apple's reports contain. A day Apple has not reported yet is named as missing rather than counted as zero. The newest days are marked "Latest days may change" while Apple can still revise them, and they settle once Apple stops revising.

My apps show Pending

Apple only starts generating analytics reports for your apps once a key with the Admin role has asked for them. Connect once with an Admin key and Apple begins making them. AppStato only ever reads your reports; it changes nothing in App Store Connect.

Restoring or managing AppStato Pro

On a new iPhone or iPad, or after reinstalling, open Settings › AppStato Pro in the app and tap Restore Purchases. Manage Subscription is in the same place, to change plan or cancel. The subscription is sold and renewed by Apple, so refunds are asked for from Apple at reportaproblem.apple.com; we cannot issue them.

Changing the app you keep free

After the first 7 days, when every app is unlocked, you pick one app to keep free. You can change which app that is once every 30 days. AppStato Pro shows every app.

Deleting your key and your data

Disconnect your account in AppStato. That removes your App Store Connect key from your device's Keychain, and you can delete the reports kept on the device at the same time. There is nothing to delete with us: there is no account and no Caddora server, so we never had your key or your numbers.

Requirements

iPhone and iPad with iOS 17 or iPadOS 17 or later. On the App Store.

Write to us

Write to support@caddora.ie, or tap Contact support in AppStato, which opens your own Mail app. We reply by email, usually within two working days, and use what you send only to answer you. AppStato is made by Caddora, Naas, Co. Kildare, Ireland.